It’s important to acknowledge that, most of the time, the underlying problem human rights organisations are trying to solve isn’t technical. It’s often a bureaucratic, institutional, process or workflow problem, and technology won’t solve it (and might exacerbate it).
Human rights work attempts to prevent the abusive deployment of power against those who have little of it. While technology might disrupt some power structures, it might also reinforce them, and it is rarely designed to empower the most vulnerable populations.
“Tech folk: ‘Move fast and break things’ doesn’t work when lives are at stake:” A comment on the complex, strenuous working relationship between Silicon Valley and human rights organizations by Keith Hiatt, Michael Kleinman and Mark Latonero.